Performance Feedback (Morning)
Time to get off the Hamster Wheel
Date: Sep 19, 2019 Beginning at 10:15 AM
Session Duration

Learning Objective
Understand the current state of most performance management systems and the dysfunction that is driving increased pharmaceutical prescriptions for HR Professionals
Learn how some companies are making a shift from a systems/process approach to a people/feedback approach. Androids are still a few years away
Learn strategies to increase an organizations feedback culture and subsequently reducing the amount of tissue boxes needed for the perfect employee who gets a 4 instead of the 5.

Session Description
Effective on-going feedback is key to the success of any performance management program and the lack of this daily performance feedback dialogue within organizations can be a silent killer. Alternatively, organizations with a favorable feedback culture in which ongoing feedback is encouraged and supported have been shown to lead to numerous beneficial outcomes including but not limited to employee engagement, turnover intentions, and performance levels. For a few decades, we have been in a constant flux of revamping, revise and incorporating new performance management systems, forms, and procedures with similar less than desired outcomes (The Hamster Wheel). We believe these practices are misguided strategies and of little value to organizations without understanding the context in which they exist. Research suggests we’ve been looking in the wrong direction and perhaps it is not our systems, forms or procedures that are broken but the context in which they operate. We call this context The Feedback Environment. This program will provide additional insights into factors that HR professionals should consider when attempting to change their performance management systems and leaving the running on the hamster wheel to the hamsters.

Session Speaker

Jim Gallo

University of Central Florida

More About Jim Gallo

Dr. Gallo is a Lecturer in Human Resources who works for the University of Central Florida in the College of Business. Jim also actively consults with organizations and is passionate about bridging the gap between science and practice.

Jim has 20+ years of leadership experience as a senior executive in Human Resources and Organizational consulting. He earned his Ph.D. in Industrial & Organizational Psychology from Florida Tech and holds an MBA and MS in HR from Nova Southeastern University and a BA in Anthropology from the University of Central Florida.

Jim is very involved with the HR professional community serving as president for two local professional chapters, numerous roles on local boards and currently on the HR Florida State Council which oversees 28 professional chapters across the state. Jim was recently honored as the HR Florida Volunteer of the year and was inducted into the HR Association of Broward County Hall of Fame (don’t have to be old for this award, just saying).

He is a certified executive coach (ACTP), published author and has been teaching at the collegiate level, including HR certification courses for over 15 years. He is a veteran speaker who combines science, practice and sometimes a little comedy in all of his speaking topics.