The Middle Manager Conundrum

Wednesday, August 25, 2021 at 1:30pm and 3:00pm

Date: Wednesday, August 25, 2021 Beginning at 1:30 PM
Session Duration

Learning Objective
- How do I know what kind of managers I need?
- What skills do my managers need?
- What can I do with weak managers?

Session Description
The managers with the highest impact on company success or failure are frontline managers. Typically, they make-up 50% to 60% of a company’s management ranks and directly supervise as much as 80% of the workforce. (HBR, Fred Hassan) It is the frontline manager who is responsible for the hiring, motivation and production of the people who do the work—those who design, make, and sell the products or deliver services to customers. Instead of administrative work and meetings, they should focus on coaching their employees and on constantly improving quality. This interactive session talks about the what and how.

Session Speaker

Cindy Lynch

Smart Leader

More About Cindy Lynch

What leaders want today is a better way to measure and predict success. A degree in Psychology allows Cindy to apply an understanding of human behavior, workplace assessments and 25+ years’ worth of business experience to the art and science of increasing performance and profits. Her background in talent optimization and upskilling leaders result in measurable and lasting change. When people are happier and more fulfilled you have an undisputed advantage. Sometimes an organization know they need something, they just aren’t sure what they need. Cindy believes in starting with a root cause analysis to ensure clients are solving for the right problem. From there, a strong use-case that ties measurable outcomes to business needs to maximize an ROI. And finally, a plan that will get them there. Passion, knowledge and expertise make her a formidable partner for any organization.